Shipping Returns
HOW TO RETURN & EXCHANGE YOUR ITEM
PACK YOUR UNUSED MERCHANDISE SECURELY AND ENSURE THAT A COPY OF YOUR INVOICE IS INCLUDED IN THE BOX.
DOMESTIC ORDERS
START YOUR RETURN & EXCHANGES ONLINE.
CLICK BELOW TO GENERATE A UPS SHIPPING LABEL.
DOMESTIC ORDERS: START YOUR RETURN
INTERNATIONAL ORDERS
START YOUR RETURN ONLINE.
CLICK BELOW TO GENERATE A DHL LABEL.
INTERNATIONAL ORDERS: START YOUR RETURN
RETURNS ARE PROCESSED WITHIN 10 BUSINESS DAYS UPON DELIVERY AND REFUNDS CAN BE EXPECTED 5-7 BUSINESS DAYS AFTER PROCESSING.
FOR FURTHER ASSISTANCE, PLEASE CONTACT US AT CS@R13.COM OR CALL 1.844.634.3055, MONDAY TO FRIDAY, 10AM TO